Call Recording - From Single Channel Recording onto a PC with option to tag calls with additional information and save to a central server, ideal for home workers to Multi Channel Systems with online storage, client and web browser interfaces and inclusive of Call Management. ISDN 2, ISDN30, Analogue and VoIP versions + mixed configurations.Call Management - Monitor and Analyse time spent on phone, identify call time duration and numbers. Monitor inbound, outbound and abandoned calls. Lite version up to 32 extensions and PRO 100- 32 extensions and above.
Call Control - Interactive Auto Attendant with music and announcements during queuing, call statistics and logging. 2 or 4 port ISDN2 or ISDN 30
Interview and Ambient Recording - Interview recording onto a PC with ability to add additional notes and search save or email. Ambient recording using strategically installed ceiling or unobtrusive microphones, encrypted radio mics with options of tie clip or meeting versions. Various mixing options. Dedicated recorders can be supplied or connection to existing recorder.
Fax Recording – From a single line fax server with automatic fax to and from each PC desktop at 500,000 page capacity to a multi line ISDN fax server with 2,000,000 page capacities.
Advertising on Hold - From basic system with two music tracks and one announcement too rack mount system with 15 on hold messages and announcements professionally recorded to your own requirements.